Frequently Asked Questions — 698pkr

You must be at least 18 years old — or the higher minimum age required by the applicable licence jurisdiction — to register and use 698pkr. Age verification through KYC (Computerized National Identity Card or passport for Pakistani users) is required before withdrawals are processed and may be requested at any time.

No. Each user is permitted to hold only one account on 698pkr. Opening multiple accounts — whether in your own name or using another person's details — is strictly prohibited and will result in all associated accounts being suspended. Any bonuses or winnings connected to duplicate accounts may be voided.

698pkr requires KYC verification before processing withdrawals. Pakistani users typically need to submit a copy of their valid CNIC (Computerized National Identity Card) or passport, along with proof of residential address such as a recent utility bill or bank statement. In some cases, a selfie or liveness-check photograph may also be required. All documents must be submitted through the platform's secure HTTPS portal.

Click the "Forgot Password?" link on the login page and enter the email address associated with your 698pkr account. You will receive a password reset link by email. Follow the instructions in the email to set a new password. If you do not receive the email within a few minutes, check your spam folder or contact support at [email protected].

698pkr supports Pakistani Rupees (PKR) as the primary account currency. All deposits, withdrawals, balances and betting transactions are displayed and processed in PKR. This means there is no need to worry about currency conversion when depositing or withdrawing funds.

The available deposit methods are displayed in the live cashier section of your account and may vary over time. Familiar Pakistan-market payment options may appear in the cashier. Please note that mentioning any payment provider — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — does not imply that the provider endorses or supports gambling. Always verify the terms of your chosen payment method before transacting.

Minimum and maximum deposit limits are set by the operator and displayed in the live cashier at the time of your transaction. These limits may differ depending on the payment method you select. We recommend checking the cashier directly for the most accurate and up-to-date limit information before initiating a deposit.

Withdrawal processing times vary depending on the payment method you select and whether KYC verification is complete on your account. Estimated processing windows are shown in the cashier at the time of your withdrawal request. Incomplete KYC documentation or an active bonus with outstanding wagering requirements may delay processing. Contact support at [email protected] if your withdrawal has not been processed within the stated timeframe.

698pkr does not charge platform-side fees on standard deposits. However, third-party payment processors may apply their own transaction fees, which are outside our control. Any applicable fees will be disclosed in the cashier before you confirm a transaction. You are responsible for any charges levied by your bank or payment provider.

If your deposit does not appear within the expected processing window, first confirm that the transaction was successfully completed on your payment provider's end and note the transaction reference number. Then contact 698pkr support via live chat (available 24/7) or by email at [email protected], providing your username and the transaction reference. Our team will investigate and resolve the issue promptly.

698pkr covers a broad range of sports markets including cricket (domestic Pakistan series, PSL, ICC tournaments, bilateral Test and T20 matches), football, UFC, tennis, basketball and esports. Cricket betting is a particular focus given Pakistan's passionate cricket culture, with markets available on match-winner, top batsman, total runs, over-by-over outcomes and more.

Yes. 698pkr offers cricket betting markets including PSL (Pakistan Super League), ICC tournaments and international bilateral series involving the Pakistan national team. Markets typically include match-winner, top run-scorer, wicket-taker, total sixes and live in-play markets. 698pkr does not claim any official partnership with or endorsement from PCB, PSL, ICC or any participating team.

698pkr features a range of casino products including slot games, live casino tables (such as live roulette, live blackjack and live baccarat), table games and game-show style titles. Slot games include classic three-reel titles and modern video slots from licensed game providers. Live casino games are streamed in real time by professional dealers and are available around the clock.

Live in-play betting allows you to place bets on sporting events while they are in progress. Odds update in real time to reflect the current match situation. On 698pkr, in-play markets are available for cricket, football and other supported sports during live events. Once an in-play bet is confirmed it cannot be cancelled, so always review your selection and the current odds before confirming.

Return to Player (RTP) is a theoretical percentage indicating how much a slot game pays back to players over a statistically significant number of rounds. RTP figures vary by game and are set by the game provider. Where published by the game provider, RTP information is available in the game's information panel. RTP is not a guarantee of individual session outcomes.

Welcome bonus availability and claim procedures vary and are described in the specific terms published alongside each promotion. Typically, you must register a new account, make a qualifying deposit in PKR and opt in to the promotion if required. Always read the specific bonus terms — including wagering requirements, eligible games, minimum odds and expiry dates — before claiming any offer.

A wagering requirement (also called a playthrough requirement) specifies how many times you must bet through a bonus amount before it can be withdrawn as real cash. For example, a PKR 1,000 bonus with a 10x wagering requirement means you must place a total of PKR 10,000 in qualifying bets before the bonus converts. Different games may contribute different percentages toward the wagering requirement — check each bonus's terms for full details.

Yes. All bonuses on 698pkr are subject to expiry periods specified in the applicable promotion's terms. If you do not meet the wagering requirements within the stated timeframe, the bonus and any associated winnings may be forfeited. Expiry periods and applicable deadlines are shown in your account's bonus section and in the promotion's specific terms.

Whether a bonus can be used on live casino games, sports markets or slot games depends on the specific promotion's terms. Some bonuses are product-specific — for example, a cricket free bet may only apply to sports markets. Others may allow use across multiple verticals but with different game-contribution rates toward wagering requirements. Always check the relevant promotion's terms before using bonus funds.

698pkr applies industry-standard security measures including TLS/HTTPS encryption on all pages and API connections, password hashing, access controls and session management to protect your personal data. Identity documents submitted for KYC are processed only through the platform's secure HTTPS verification portal. For full details on how your data is handled, read the 698pkr Privacy Policy.

Deposit limits and loss limits can be set in the Responsible Gambling section of your account settings. You can choose daily, weekly or monthly limits in PKR. Reducing a limit takes effect immediately. Increasing a limit is subject to a cooling-off period before the new higher limit comes into force. Setting limits before you start playing is strongly encouraged.

Self-exclusion closes your 698pkr account for a minimum period of six months, during which you cannot log in, deposit or place bets. It is the most comprehensive responsible gambling tool available and should be used if you feel gambling is out of control. You can request self-exclusion via live chat (available 24/7), by emailing [email protected], or through the Responsible Gambling section of your account settings. Once activated, self-exclusion cannot be reversed before the exclusion period expires.

Pakistan has gambling restrictions in place, including the Prevention of Gambling Act, 1977, and related provincial legislation. 698pkr does not claim to be licensed, approved or regulated by the Government of Pakistan, the PTA, the State Bank of Pakistan, or any Pakistani provincial authority. This FAQ does not constitute legal advice. Users are solely responsible for understanding and complying with the applicable laws in their jurisdiction before using the platform.

You can reach the 698pkr support team 24 hours a day, 7 days a week via the live chat widget available within the platform. You can also email [email protected] — response time is typically within 24 hours on business days. Support is provided in English, with Urdu-language assistance available on request via live chat. Do not send sensitive identity documents through email; use the platform's secure HTTPS verification portal instead.